Customer Service 843
Job Description
Job Description
General Summary:
To ensure each customer has a positive shopping experience and to remember that the customer is the top priority.
Essential Functions:
1. Customer Service
� assist customers with their questions, problems and complaints in person and via phone
� greet customers using the eye�s, hi�s and help at all times
� handle all customer relations issues in accordance with company policy, promote a positive shopping experience for all, maintain customer/patient confidentiality
CVS customers, and maintain customer/patient confidentiality
2. Operations
� operate a cash register including cash transactions, checks, charges, rainchecks
� price merchandise, stock shelves and supplies
� assist in maintaining all front store departments including check-out area and overall store cleanliness
� process photofinishing orders
� react to potential shoplifters following company guidelines
Marginal Functions:
� assist Pharmacy personnel when needed
Requirements
� unload and load trays/cases - 35 pound maximum to a height of 4 feet
� move trays/cases from one location to another
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