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SUPERVISING AMBULANCE DISPATCHER
Job Description
Essential Job Functions:
Supervises Ambulance Dispatchers and related personnel who are involved in arranging emergency and scheduled transportation for patients to and from County and non-County hospitals and institutions; prepares daily work schedule of Ambulance Dispatchers; recommends purchase of new equipment or modification of existing equipment and orders supplies; operates radio equipment to maintain communication with ambulance and EMS Agency personnel; performs and corrects data entry, prepares various reports, and utilizes computer equipment; maintains records of patient transportation requests; in the event of a major emergency or disaster, participates as a member of the Departmental Operations Center, as needed; performs duties of Patient Transportation Supervisor on an emergency relief basis.
MINIMUM REQUIREMENTS:
Option I: One years experience at the level of Ambulance Dispatcher* dispatching ambulances to and from a large number of locations throughout Los Angeles County and surrounding counties -OR-
Option II: Two years experience as an Ambulance Medical Technician dispatching ambulances to and from a large number of locations throughout Los Angeles County and surrounding counties.
Physical Class:
Physical Class II – Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
Desirable Qualifications
* An Associate degree or higher from an accredited** college.
* A certificate or course in supervision from an accredited** college, junior college, or business college.
Special Requirement Information:
*Experience at the level of Ambulance Dispatcher in the County of Los Angeles is defined as: dispatching ambulances, vans, and other vehicles to transport patients to and from County and non-County hospitals and institutions.
In order to receive credit for any college coursework, or any type of college degree, such as Associate or Bachelor degree, or for completion of a certificate program, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization, or official certificates with your application at the time of filing.
Accreditation Information:
Accreditation: **Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE).
Examination Content:
This examination will consist of an evaluation of training and experience based upon application information and desirable qualifications weighted 100%.
Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register.
Special Information Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.
Vacancy Information:
The current vacancy is located within the Emergency Medical Services Agency.
Eligibility Information:
The names of candidates receiving a passing grade on the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility.
No person may compete in this examination more than once every twelve (12) months.
Available Shift:Any
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