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Room Attendant Supervisor
Job Description
The Lead Room Attendants (LRA) oversee the cleaning and preparation of guestrooms by the Room Attendant staff in the conference housing residence halls. The LRAs are expected to work with the staff in making beds, placing appropriate amenities, cleaning rooms, bathrooms, kitchenettes, and all other duties related to the completion of stripping and re-cleaning of guestrooms as required by the conference calendar.
PRINCIPAL DUTIES:
• Communicate with the Residence Hall Coordinator for room requirements
• Supervise and assist Room Attendant staff in the preparation of guestrooms – See Room Attendant description
• Organize daily work schedule and delegate tasks
• Maintain superior level of service in the preparation of all guestrooms
• Report room and/or furniture damages to the Residence Hall Coordinator
• Ensure that the Room Attendant staff properly bags and counts soiled linen
• Complete the Linen Loss Tally Sheets for each group and submit to the Residence Hall Coordinator
• Collect and record all lost and found items
• Keep Manager of Conference Operations apprised of any employee or guest concerns
• Keep storage rooms organized by returning all supplies to proper place after each shift
• Ensure the Room Attendant staff works according to assigned schedule and reports to work in uniform
• Assist in other duties as assigned by authorized Conference Services personnel
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