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Store Team Member
Job Description
Create a memorable experience for each and every guest by providing fast and friendly service, quality products and a clean, safe store environment.
Essential Duties and Responsibilities include the following. Other duties may be assigned by management.
Direct guest flow, prepare and deliver product, operate the cash register, control cash, and keep store clean.
Serve customer needs.
Work in a team environment.
Greets each guest that enters the store within 15 seconds with a verbal greeting, smile, and eye contact.
Proactively engages the guest in conversation.
Seek opportunities to educate and suggestively sell.
Execute all company initiatives.
Manage cash drawer, verify starting cash, count down and complete end-of-shift paperwork, place shift deposit in safe.
Keep register and guest areas clean.
Welcome questions and educate the guests.
Talk with guests in seating area, time permitting.
Expedite guest orders.
Restock all areas to ensure smooth flow.
Maintain topping bars and clean tables in a timely fashion.
Complete all side jobs and checklists. Keep guest area, workstation, bathrooms, and back counter areas clean in a timely fashion.
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