Technology associates are primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. These associates are selling products and services to our customers offering a total solution to meet their needs. Determine and demonstrate understanding of customer’s needs. Performing basic and advanced technical system diagnostics and upgrades on customers’ technology, including memory installation, modem & hard drive installations, software installations and PC tune-ups. Perform other related job duties as assigned by store management. Ability to work a flexible schedule.